Very impressive, well done
Terrific to see that CFM Air Conditioning has achieved its goal of certification in Australian/International Standards ISO 9001 for Quality Management Systems, ISO 14001 for Environmental Management Systems, and ISO 45001 for Occupational Health and Safety Management Systems.
We’d also like to congratulate you on your commitment to environmental sustainability. The business practices and policies you demonstrated are very impressive, well done.
Keep up the good work team
To the team and management at CFM Air Conditioning.
Since CFM Air Conditioning took over this contract, our reactive work on all sites has decreased noticeably, and our budgets are in line with your forecasts provided. Your team has been instrumental in the delivery of sustainable capital works, and provides us with a well organised and quality product for the replacement/upgrade of mechanical services
Being in the building maintenance team here at City of Maribyrnong for many years, I receive feedback from the Council owned and operated facilities that I manage, it is extremely refreshing to constantly receive excellent and positive feedback from the building’s occupants about CFM, and particularly about our Service Technician Jason. It is even more refreshing to hear this back from the Mayor of the Footscray Town Hall praising Jason’s investment in the contract and his willingness to provide outstanding service. Jason is a professional, knowledgeable, reliable technician who has excellent communication skills
Since the contract commenced in 2014 Jason has proven to be a valuable asset to City of Maribyrnong who is an extension of and represents us in a proactive and positive light.
The administration, and reporting provided by CFM is second to none, and makes our work flow procedures seamless, particularly in the essential services reporting.
OH&S and Risk management procedures are compliant with Council requirement, and well documented. JSA’s are always completed for each job, again making our work flow procedures seamless.
Keep up the good work team, and please pass my praise onto Jason.
Technicians who understand client needs
“It is my view that the maintenance of heating, ventilation and air conditioning (HVAC) systems to a high standard plays a key role in our ability to provide a comfortable and welcoming environment for everyone to enjoy.”
The focus is on excellent customer service, whilst providing sustainable project options is a key performance indicator.
When appointing a mechanical services team to maintain our associated HVAC systems, CFM Air Conditioning Pty Ltd outlined their commitment not only to customer service, but also to providing flexible sustainability options that considered our specific needs.
Another integral aspect of any successful working relationship is the selection of appropriately trained, on-site technicians who understand client needs and provide real added value to the business.
It is in this area that CFM Air Conditioning have excelled since coming on board in 2011 and I look forward to their continuing commitment and dedication throughout the contract period.
We want to congratulate CFM Air Conditioning
“We want to congratulate CFM Air Conditioning on your re-appointment to the Darebin City Council panel of Trade Maintenance service providers.
Your 3rd appointment to this panel is a reflection of the quality service that CFM Air Conditioning provide along with your excellent response times and your commitment to ensuring Darebin City Council assets are maintained at an optimal level.
We particularly appreciate your Environmental Management Policy and OH&S Policy, which were also assessed as part of this re-appointment.
The professionalism and knowledge of your staff is also greatly appreciated.”
Residential Aged Care Recommendation
Please find a letter of reference in relation to works carried out by CFM Including all installations, modifications, upgrades and maintenance to Autumn Care sites. Autumn Care (www.autumncareac.com) Is a residential aged care provider with five facilities across metro Melbourne. Autumn Care services more 300 residents and controlling the environment Is critically Important for our clients as they are elderly and frail thus requiring residential care. We use CFM for all ale maintenance, modifications and new installs and have found them to be ;
- Courteous and work well with operational Issues while working
- Efficient Installers
- Clean and Professional
- Units have functioned well since changeover
- Installations are effective and energy costs improved
- Less breakdowns and financially beneficial
Delivered the project without interruption
I would like to thank you for your effort to deliver the project without interruption to the normal operations of the building.”
We have found their service/maintenance to be a huge improvement from previous companies.
In 2017 The Melbourne Clinic switched service providers to CFM Air Conditioning from a large commercial provider, since the change we have found their service/maintenance to be a huge improvement from previous companies.
I have worked with Brett previously at Cotham Private and requested Brett as the preferred technician for the site following my experience with him and his personal ownership with the site. I know that when I call for a service call or when our maintenance is due, we are provided the same technician every time and have other technicians trained on the site without the need of having to explain to them where everything is.
This makes it less time consuming for me and my staff and we also know that the staff provided by CFM are competent in doing their jobs without our need to supervise. The senior technician Brett is reliable, punctual and has a wealth of knowledge. We find Brett to be polite, honest and tidy when he attends site.
There has never been an issue of having to doubt his experience or his findings when diagnosing an issue with our equipment. He arranges for the works to be completed in a timely manner without any disruptions to our operations. We have contacted Brett on his day off and he has always made us priority and was happy to attend site.
The Melbourne Clinic have no hesitation to recommend CFM Air Conditioning and Brett lsted to other companies for a complete service experience. Please feel free to contact me on the number below should you have any further questions.
Extremely happy with the level of service, support and care provided
CFM Air Conditioning has been maintaining South Eastern Private Hospital site since 2010.
CFM manage the Main Building, Mental Health Building and also the consulting rooms adjacent to the hospital facilities. In that time SEPH have been extremely happy with the level of service, support and care provided by CFM and our designated site technician Brett Isted.
Since CFM Air Conditioning have been maintaining our equipment, we have found an increase in the lifetime of the equipment and when replacement of equipment is required, we always get a price competitive quote and know the service provided both from the maintenance or installation team is second to none. In peak times, CFM prioritise SEPH service calls to ensure that our facilities are functioning, and down time is limited to keep our patients and staff comfortable.
We can rely on CFM and Brett to maintain our equipment to meet all the necessary standards and when audited, have been able to show that our equipment is complying to Australian Standards with all the necessary maintenance scheduling recommended by CFM.
Brett goes out of his way to provide the best possible service and is honest with his recommendations. I know I can call Brett anytime of the day or night and he attends site in a timely manner.
SEPH will continue our long-standing relationship with CFM Air Conditioning for our preventative maintenance and reactive works and have no issues recommending both CFM Air Conditioning and Brett Isted. Please feel free to contact me on the number below should you have any further questions.
Thank you for all your help
I just wanted to say a huge thank you to you all for your help while I have been managing the WRs, especially all the times you have dropped everything to attend the many urgent WRs I’ve had over the last 3 weeks. You have all been incredibly helpful and I couldn’t have done it all without you being so willing to give me a hand, with minimal notice!
All 50 Corporate office suites now have high efficient equipment installed
“Since 2008 CFM Air-conditioning has been servicing our building on Milton Parade Toorak. Throughout this time we have found the technicians to be extremely well trained and the office staff both friendly and professional.
In 2015 CFM performed Stage 1 of our heating and cooling system upgrade in Centre Place. Following the success of this, Stage 2 was also carried out by CFM. All 50 Corporate office suites now have high efficient equipment installed.
We were provided a dedicated Project Management team and a site foreman who coordinated directly with the occupants with very little requirement for us to become involved. This has been due to the attention to detail and professionalism provided.
We are extremely pleased with the outcomes CFM Air Conditioning has been able to provide and would have no hesitation in recommending them for their maintenance or installations services with any commercial air conditioning system. Great work guys keep it up!”
Thank you for everyone’s effort in responding to this in a timely manner & in particular, organising the portable heaters so quickly.
Yourself, Jason & Michael – outstanding level of service.