Keep up the good work team
To the team and management at CFM Air Conditioning.
Since CFM Air Conditioning took over this contract, our reactive work on all sites has decreased noticeably, and our budgets are in line with your forecasts provided. Your team has been instrumental in the delivery of sustainable capital works, and provides us with a well organised and quality product for the replacement/upgrade of mechanical services
Being in the building maintenance team here at City of Maribyrnong for many years, I receive feedback from the Council owned and operated facilities that I manage, it is extremely refreshing to constantly receive excellent and positive feedback from the building’s occupants about CFM, and particularly about our Service Technician Jason. It is even more refreshing to hear this back from the Mayor of the Footscray Town Hall praising Jason’s investment in the contract and his willingness to provide outstanding service. Jason is a professional, knowledgeable, reliable technician who has excellent communication skills
Since the contract commenced in 2014 Jason has proven to be a valuable asset to City of Maribyrnong who is an extension of and represents us in a proactive and positive light.
The administration, and reporting provided by CFM is second to none, and makes our work flow procedures seamless, particularly in the essential services reporting.
OH&S and Risk management procedures are compliant with Council requirement, and well documented. JSA’s are always completed for each job, again making our work flow procedures seamless.
Keep up the good work team, and please pass my praise onto Jason.
Technicians who understand client needs
“It is my view that the maintenance of heating, ventilation and air conditioning (HVAC) systems to a high standard plays a key role in our ability to provide a comfortable and welcoming environment for everyone to enjoy.”
The focus is on excellent customer service, whilst providing sustainable project options is a key performance indicator.
When appointing a mechanical services team to maintain our associated HVAC systems, CFM Air Conditioning Pty Ltd outlined their commitment not only to customer service, but also to providing flexible sustainability options that considered our specific needs.
Another integral aspect of any successful working relationship is the selection of appropriately trained, on-site technicians who understand client needs and provide real added value to the business.
It is in this area that CFM Air Conditioning have excelled since coming on board in 2011 and I look forward to their continuing commitment and dedication throughout the contract period.
We want to congratulate CFM Air Conditioning
“We want to congratulate CFM Air Conditioning on your re-appointment to the Darebin City Council panel of Trade Maintenance service providers.
Your 3rd appointment to this panel is a reflection of the quality service that CFM Air Conditioning provide along with your excellent response times and your commitment to ensuring Darebin City Council assets are maintained at an optimal level.
We particularly appreciate your Environmental Management Policy and OH&S Policy, which were also assessed as part of this re-appointment.
The professionalism and knowledge of your staff is also greatly appreciated.”
Residential Aged Care Recommendation
Please find a letter of reference in relation to works carried out by CFM Including all installations, modifications, upgrades and maintenance to Autumn Care sites. Autumn Care (www.autumncareac.com) Is a residential aged care provider with five facilities across metro Melbourne. Autumn Care services more 300 residents and controlling the environment Is critically Important for our clients as they are elderly and frail thus requiring residential care. We use CFM for all ale maintenance, modifications and new installs and have found them to be ;
- Courteous and work well with operational Issues while working
- Efficient Installers
- Clean and Professional
- Units have functioned well since changeover
- Installations are effective and energy costs improved
- Less breakdowns and financially beneficial
Delivered the project without interruption
I would like to thank you for your effort to deliver the project without interruption to the normal operations of the building.”
Thank you for all your help
I just wanted to say a huge thank you to you all for your help while I have been managing the WRs, especially all the times you have dropped everything to attend the many urgent WRs I’ve had over the last 3 weeks. You have all been incredibly helpful and I couldn’t have done it all without you being so willing to give me a hand, with minimal notice!