Air Conditioning & Heating Repairs, Service & Preventative Maintenance (HVAC)
CFM Air Conditioning provides 24/7 award winning service in Melbourne
If your air conditioning heating and cooling unit in the office, industrial estate or at home requires a service or repairs, a CFM Air Conditioning qualified technician will attend to your job within a few hours and have it working for you in no time.
We provide FREE estimates on all new air conditioning and heating solutions and advice on how we can save you money on energy and efficiency.
We provide insurance, manufacture warranty, quality on-time service and preventative maintenance contracts.
We have also been “HIGHLY RECOMMENDED” for 15 consecutive years (since 2000) for Customer service for The Australian Achiever Awards.
- Design of new air heating & air conditioning systems
- Installation of custom manufactured systems
- Fault diagnosis, and repairs to all makes, models, types
- 24/7 service call out for HVAC heating & cooling systems
- HVAC preventative maintenance
- Air audits
- Air conditioning repairs
- Air conditioning service
- Air conditioning maintenance
- Heating Repairs
- Heating Service
- Heating Maintenance
- HVAC Repairs
- Value for money
- 2 hour response time to breakdowns
- High quality of service
- Peace of mind and service guarantees
- Excellent communication
- Ease of engagement
- Commissioning & certification of all installed equipment
- 7 years warranty
- Dedicated service staff
- Trade discounts on spare parts
CFM Air Conditioning use a Cloud-based Job Service Management System – simPRO Periodic and Routine Maintenance for all jobs so you can view, track and monitor all our work.
simPro can generate a periodic or routine maintenance task automatically, by generating tasks at regular intervals, e.g. daily, weekly, months and annually.
Your “Task” will be saved to the Periodic Task List as a template, and will not yet appear in the Current Task List. Each time that a due date arrives, the template will automatically generate a Task that will be placed in the Current Task List.
When using simPRO, we will avoid the embarrassment of being called by our clients to tell us that no one has turned up to perform the routing maintenance task, or worse, that their job has failed. The automated Task system generates and schedules Periodic Tasks, and we have peace of mind knowing that simPRO is taking care of it for us. We can concentrate on what we do best – keeping you happy!
simPRO is the clear solution to managing our PMAs, contract maintenance, routine maintenance and all procedures surrounding these contracts.
All buildings and offices require a preventative maintenance program to service their air conditioning and heating units. Our PMAs satisfy this need, providing the preventative measure that helps reduce and aims to eliminate equipment breakdown, so that your business can run smoothly 24/7. Our PMAs provide same day, often 2-hour response time, to a breakdown. You become a priority client.
Air Conditioning & Preventative Maintenance
Preventative Maintenance services include:
2-hour response time to any call out 24/7
As our PMA client, we promise and guarantee a 2-hour response time in the event of urgent equipment failure.
Trade discounts on parts
As our PMA client, you can enjoy the benefit of trade discounts between 20-30% on spare parts that may be required to repair your system!
Real-time cloud-based reporting
Out service technicians are equipped with the latest technology iPads, along with individual licenses to our simPRO specialist service management software. Your technician can sign in and out of the site, and at the same time, an email of the service report is provided to your nominated email address. If further work is required, an email is also sent to our sales team, where you designated account manager will receive immediate notification of the further work, and will provide you with recommendations and a firm quote on the same day.
Warranty and service garantees
We are committed to providing our customers with quality workmanship and peace of mind for you to enjoy, with 12 months warranty on repairs and a 7 year warranty on installation work.
Dedicated service staff
We aim to provide you with on-site services using the same service technicians, which enables our staff to develop relationships with your business and recognise the specific needs of your business and building. You can enjoy confidence and a consistent level of service, with minimal disruption to your business. We manage this by specifically nominating service technicians as the relevant Site Mentor.
Service delivery and supervision
Our site supervisors and contract managers are responsible for ensuring that appropriate supervision is provided to ensure quality workmanship and that your requirements, expectations and contract conditions are met.
An account manager will be appointed to your account to ensure that your requirements are managed appropriately and your service needs are addressed promptly. We further manage this with regular review meetings throughout the period of the contract.
100% transparent invoicing and reporting via our cloud-based specialist service software
Excellent value for money
Other benefits of our PMA clients
We are strategically located around Melbourne to ensure prompt response to call-outs.
We have the financial stability to manage contracts of all sizes, and have an engineering resource infrastructure that ensures prompt and effect solutions to all you HVAC needs.
All maintenance, installation and repair requirements will be carried out by in-house staff or by our carefully selected sub-contractors. We maintain full control of all projects and tasks, and provide accurate and detailed information once tasks are completed.
We are a customer-focused company. Our biggest goal is to ensure a mutually beneficial and long-term relationship with you by providing quality, prompt and reliable service. This has been confirmed time and time again by being awarded “Australian Achiever Awards” Highly Recommended for Excellence in Customer Service for 15 years in a row! We also have many outstanding client testimonials.
Implementing a preventative maintenance service plan improves reliability and efficiency while reducing repair and breakdown costs to air conditioning systems or HVAC systems.
Our qualified technicians are on call 24/7 with a 2-hour response time to assist you with any air conditioning repair, breakdown or maintenance.
We are experienced with commercial and large office call-outs, as well as residential call-outs.
Our OH&S Policy
We are committed to promoting a culture where harm to our people through work in unacceptable. To meet this commitment, we provide healthy and safe working conditions for all people associated with our business. This includes employees, all contractors, visitors and members of the public.
Our staff have a responsibility for implementing our OH&S Policy by striving to achieve zero tolerance towards hazards, incidents and accidents.
Quality Assurance Certified
We are accredited as a Quality Endorsed Company (QEC 13566).
We take great pride in our commitment to quality and are committed to complying with the requirements of the ISO 9001:2008. Our Managing Director personally undertakes the role of Quality Manager, making quality system documentation available for review, upon request.
Our Environmental Policy
Our policy meets legislative environmental requirements and we apply the principles of best practice environmental management to our operations.
Our Insurance Policies
Our current certifications include:
- 20 million public liability insurance policy
- 5 million professional indemnity insurance policy
- Victorian WorkCover insurance policy