CFM Air Conditioning scores 94.07% for customer satisfaction for Australia’s Heating & Cooling Service supplies.

  • The award system focuses on seven criteria, each scored separately, namely:
  • Time related service
  • Addressing client needs
  • Care and attention
  • Value
  • Attitude
  • Communication
  • Overall perception

CFM Air Conditioning (Commercial Facilities Management) have been highly recommended in 2000; 2002; 2003; 2004; 2005; 2006; 2007; 2008; 2009; 2010; 2011; 2012; 2013; 2014; 2015 and 2017 over 20 years.

The privately owned and operated Air Conditioning Service company is operated by business woman Melanie Aldis. Melanie explains the keystone having a well run business is focusing on delivering excellence in customer service.

The introduction of technology in cloud based job management systems, with Customer log in portal is a testament to CFM Air Conditioning, and showcases the ongoing commitment to providing high levels of customer service.

According to the comments “Australian Achiever” received from CFM Air Conditioning’s customers:

• Service is excellent
• Delivered the best service so far
• Trustworthy
• Fantastic
• Prompt
• Professional
• Service is top-rate

Melanie Aldis says “receiving this Award for many years in a row is very exciting and to be recognised in this competitive market as “Highly Recommended” by customers is proof that CFM Air Conditioning provides better service.